For trap 000D errors, try the following:
o
See Retain
Tip #H083121, Section C for several known causes of Trap 000D Errors.
o
Definitely check RETAIN
for similar errors. A number of Trap 000D errors are caused by software
bugs.
o
If the error occurs
every time within the same application and CHKDSK doesn't correct the problem,
contact the software developer for further assistance.
o
Check hardware. Trap 000D errors are occassionally
caused by hardware problems.
o
Make
sure all adapters are supported by OS/2.
o
If
using the enhanced memory adapter on a model 80-111 or 80-311 and it's in
slot #1, move to slot #4. If already there, verify that the resistors are
positioned diagonally across the modules. If these resistors are not present,
replace the adapter with PN 34F2825.
o
If
this occurs during installation, test the system memory, any memory adapters
and the system board. Replace as necessary.
o
If
it occurs within a Token Ring environment, ensure the Token Ring RAM window
is set at 16 KB.
o
If it
occurs while printing, install the newest printer driver and ensure the
most current CSD is installed.
o
If
system is a MCA machine, check to see if there are any applicable ECA's.
o
Ensure the installed memory
is the correct speed for the system board.