Technical Support

How can I get answers to my OS/2 questions?

If your question is not answered in this List, post a note to the appropriate Usenet conference:

Newsgroup

comp.os.os2.advocacy comp.os.os2.announce comp.os.os2.apps comp.os.os2.beta comp.os.os2.bugs comp.os.os2.games comp.os.os2.misc comp.os.os2.multimedia comp.os.os2.networking comp.os.os2.networking.misc comp.os.os2.networking.tcp-ip comp.os.os2.programmer.misc comp.os.os2.programmer.oop comp.os.os2.programmer.porting comp.os.os2.programmer.tools comp.os.os2.setup comp.os.os2.comm comp.os.os2.mail-news comp.os.os2.marketplace comp.os.os2.networking.www comp.os.os2.setup.misc comp.os.os2.setup.video comp.os.os2.setup.storage comp.os.os2.utilities comp.os.os2.ver1x comp.lang.rexx

These groups are also watched closely by OS/2 experts from IBM.

A LISTSERVer distributes its own OS/2 conference by mail; send a single line message with the word HELP to listserv@cc1.kuleuven.ac.be for full instructions; or send the same message to listserv@frors12.circe.fr for information on an unedited mailing list. To subscribe to the Multimedia Presentation Manager/2, send a single line message with the phrase SUBSCRIBE MMOS2-L (Your Name) to mail-server@knex.via.mind.org.

Your local FidoNet BBS may carry OS/2 echo conferences and/or OS2NET. If not, ask your system operator to join them. CompuServe (FIND OS/2) and Prodigy are also excellent resources.

The IBM PC Co. BBS's (modem 404-835-6600) message areas, product database, and PS/2 Assistant file(s) are invaluable resources. Information on the new OS/2 BBS is included in the OS/2 2.0 package. In the United States IBM has toll free technical support (phone 800-237-5511), an OS/2 Hotline (general information, orders, upgrades, phone 800-3-IBM-OS2; ask about OS/2 videotapes, T-shirts, and other accessories), the HelpWare Center (phone 800-PS2-2227), a software order line (phone 800-IBM-CALL), two FAX information services (phone 800-IBM-4FAX and/or 800-IBM-3395), and an educational inquiries line (phone 800-222-7257). In Canada phone IBM Personal Systems Software at 800-465-1234.

Any of the regular DOS or Windows resources (e.g. books, magazines, shareware/freeware sources) will be useful since both environments come with OS/2 2.0.

(taken from OS/2 General FAQ) RelatedInformation :

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