If, after following these directions, you cannot establish a remote debug connection, this guide may help:
┌────────────────────┬────────────────────┬────────────────────┐ │Symptom │Problem │Solution │ ├────────────────────┼────────────────────┼────────────────────┤ ├────────────────────┼────────────────────┼────────────────────┤ │Modem rings, but │Modem not set for │check modem │ │doesn't answer │auto-answer │programming (look │ │ │ │for AA light on │ │ │ │modem). │ ├────────────────────┼────────────────────┼────────────────────┤ │... " ... " ... │Phone line not │Plug in telephone │ │ │connected to modem │line to modem. │ ├────────────────────┼────────────────────┼────────────────────┤ ├────────────────────┼────────────────────┼────────────────────┤ │Modem answers, but │Retail kernel │Remove RETAIL kernel│ │no response from │installed │and install DEBUG │ │debug kernel │ │kernel │ ├────────────────────┼────────────────────┼────────────────────┤ │... " ... " ... │Data cable not │Connect data cable │ │ │connected properly │from modem to MUT. │ │ │ │plug into COM2 if │ │ │ │MUT has more than │ │ │ │one serial port │ ├────────────────────┼────────────────────┼────────────────────┤ ├────────────────────┼────────────────────┼────────────────────┤ │User at the remote │Modem not locked at │check modem │ │modem sees "garbage"│9600 bps │configuration │ │on screen, unable to│ │ │ │control debug │ │ │ │session │ │ │ ├────────────────────┼────────────────────┼────────────────────┤ │... " ... " ... │Debug Kernel not │Add .B 9600T to │ │ │operating at 9600 │KDB.INI file (create│ │ │BPS │file if needed, in │ │ │ │root directory of │ │ │ │boot drive). Re-boot│ │ │ │MUT. │ └────────────────────┴────────────────────┴────────────────────┘